Returns & Exchanges

At Alamo Shoes, we want you to be completely satisfied with your purchase. If your new footwear isn't the perfect fit, you can return or exchange unworn items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Footwear

  Place the unworn shoes in their original brand box and secure them inside a sturdy shipping container to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided through our portal and affix it clearly to the outside of your package, covering any old labels.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.